More for less… every day!

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ABOUT THE COMPANY


We are a European chain of discount shops offering apparel for the entire family and household products at the lowest prices. We have been growing dynamically in Poland for more than a dozen years. We have become the most popular seller of children’s clothing and a leading supplier of decorative products. We owe our success to our people and their involvement.

Our mission


To provide our customers with the easiest access to all of the products they want and need every day, to clothe their families and to decorate and run their homes for the lowest prices.

Our vision


To become the largest, the best, the cheapest and the best known discount brand for clothing and housewares in Europe.

Our strategy


Our aim is to build our business in a sustainable way by focusing on our three major areas of development, namely our people, our processes and our products.

PEPCO in numbers


More than 8 million customers a month

More than 10 years of continuous growth

More than 9000 employees in Europe

More than 1000 shops in Europe

More than 450 employees at our Poznan Head Office

More than 1,200 pallets of goods delivered daily to 5 different countries

THE HISTORY


2016

We managed to double the number of shops in less than two years and opened the 1,000th PEPCO outlet.

2015

PEPCO has shops in Romania and Hungary.

2014

Celebrating the 500th PEPCO shop.

since 2013

Customers from outside Poland can now buy from PEPCO: opening shops in the Czech Republic and Slovakia.

2007

Opening the hundredth PEPCO shop.

2004

The first 14 PEPCO shops are established, located in large cities like Poznań, Bydgoszcz and Gdansk.

1999

The beginning of laying the foundations for the chain business.

The Group


We have been investing in the Polish retail market since 1999; initially under the Poundstretcher brand. The first PEPCO shop was opened in 2004 when we became a part of Pepkor, a South African investment holding. Ten years later Pepkor was incorporated into Steinhoff International Holdings Limited, a major international group which owns 42 retail brands in 44 countries across Europe, Africa and Australia.

Pepkor was established in 1965 and employs nearly 38,000 people in Africa, Australia and Europe. At present, it manages value retail chains offering primarily clothes, shoes and textiles in more than 4,000 shops. Pepkor’s biggest retail brands are Pep and Ackermans in southern Africa.

A group of integrated companies manufacturing, delivering and selling furniture, household goods and clothing in Africa, Europe and Australia. The company was established in Germany in 1964 by Bruno Steinhoff. Listed on the Johannesburg Stock Exchange and, since 2015, the Frankfurt Stock Exchange. In Europe, it is the second largest (after Ikea) representative of the furniture industry.

Our Employees


The European PEPCO chain employs more than 9,000 people, among them more than 450 in the Poznań head office and 400 employees of the distribution center. We still have employees who back in 1999 worked as first on developing our company. Despite the large scale of operations, this is one of the reasons why we have managed to maintain an open family-like atmosphere. 

Awards and accolades


Pepco is among the companies most recognised by the customers and market experts as proved by millions of our shoppers as well as industry awards and accolades bestowed for the quality, popularity, trust and trustworthiness. We are proud of all the praises which stimulate us to grow for the benefit of our customers and employees.

Shopping Center Forum Retailers' Awards 2016

The SCF Retailers' Awards is one of the biggest business events in Poland, every year hosting hundreds of the largest retailers, investors and developers in Central and Eastern Europe. This year, Pepco was the winner of the Best Expansion category, while Marcin Stańko, our Operations Director, was nominated for the Manager of the Year award.

Gwiazda Jakości Obsługi (Customer Service Quality Star) 2016

Every year, in an ongoing survey as part of the Polish National Customer Service Programme, millions of opinions from consumers are recorded regarding their satisfaction levels in relation to thousands of companies. Once again, Pepco was rated as being trustworthy and customer-friendly.

SCF Retailers' Awards 2014

The SCF Retailers' Awards is one of the biggest business events in Poland, every year hosting hundreds of the largest retailers, investors and developers in Central and Eastern Europe. In 2014 Pepco was the winner of the Discount Retailer of the Year award.

Dobra Marka 2016 (Good Brand 2016)

This award is given to the most innovative, developing, best-recognised and reliable Polish brands based on product or service quality and sales plus levels of customer satisfaction and confidence. Pepco is proud to have received this prestigious accolade for the third year in a row.

SCF Retailers' Awards 2014

The SCF Retailers' Awards is one of the biggest business events in Poland, every year hosting hundreds of the largest retailers, investors and developers in Central and Eastern Europe. In 2014 Pepco was the winner of the Discount Retailer of the Year award.

Dobra Marka 2016 (Good Brand 2016)

This award is given to the most innovative, developing, best-recognised and reliable Polish brands based on product or service quality and sales plus levels of customer satisfaction and confidence. Pepco is proud to have received this prestigious accolade for the third year in a row.

Diamenty Forbesa 2016 (Forbes’ Diamonds 2016)

Forbes' Diamonds are given to the most dynamically growing companies in Poland which have the highest financial credibility and reliability ratings based on data collected by the international business services company, Dun & Bradstreet. Once again, Pepco was awarded this highly-valued title.

Business Cheetah 2015

This award is given to the fastest-growing companies in Poland based on increased sales, profits and capital and market values as determined by the Polish European Business Institute.

CORPORATE SOCIAL RESPONSIBILTY


 

OUR VOLUNTARY AND CHARITY WORK


 

At PEPCO, we all understand and appreciate family values, treat each other with respect, communicate in an open way and at the same time, get involved in lending a helping hand.  PEPCO employees participate in charity projects and are involved as volunteers in helping the most needy. For years we have been supporting “Szlachetna Paczka” as part of the “PEPCO pomaga pełną PACZKĄ” project by preparing Christmas gifts all over Poland. In the summer, our volunteers take part in the “Poznań Business Run” and raise funds for the charges of the Jasiek Mela Foundation.