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FAQ

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Complaints

Find out how much time you have to complain about the product purchased from PEPCO and what the complaint process looks like.

Money Back Guarantee

We care about your satisfaction - that's why at PEPCO you have up to 30 days to return the product.

Contact form

Your satisfaction is our priority. If you have any questions, comments or doubts, write to us – our team will be happy to take care of your case.

Data Administrator: Pepco Poland Sp. z o. o. with its registered office in Poznań, ul. Strzeszyńska 73 A

Purpose of data processing: Providing answers or establishing contact due to the question sent by electronic means

Legal basis of data processing: Article 6 section. 1 item f) RODO – legally justified interest of the administrator, i.e. keeping contact with the interested persons Period of storing the data: The data will be stored as long as it is necessary to execute the target i.e. providing an answer to the question sent and for further archiving purposes depending on the subject of the question

Data receivers: Entities processing data upon the request of the administrator and entities authorized to gain data in accordance with the applicable law Requirement of providing data: Providing personal data is voluntary but necessary to provide an answer

Right of the person concerned: The right to request correction, deleting or limiting the data processing; the right to file a complaint with the supervising authority; the right to access the data

Contact details of the Inspector for Personal Data Protection: iodo@pepco.eu

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Contact data

Below you will find registration details and contact details for the company’s headquarters.

PEPCO Head Office (Poland):

PEPCO Poland sp. z o.o
ul. Strzeszyńska 73A
60-479 Poznań
NIP: 782-21-31-157

mail: biuro@pepco.eu
tel. +48 61 66 84 300
fax. +48 61 66 84 302

VIII Wydział Gospodarczy Krajowego Rejestru Sądowego, pod numerem KRS 0000111962, wysokość kapitału zakładowego: 27 000 000,00 zł, NIP 782-21-31-157

Distribution center:

ul. Biała 5
96-200 Rawa Mazowiecka

Human Resources

HR and payroll section:
mail: eglowska@pepco.eu

Recruitment and Development Section:
mail: kwojtysiak@pepco.eu

Why is it worth buying in Pepco?

We are close to you

Over 3600 stores across Europe. We are always close to you - please enter your number of stores or use other argument if you don't have a big number.

Always low prices

At Pepco you will find everything you need at low prices.

Wide range 

At Pepco you will find a wide selection of products for yourself, for the family and for the home.

Buy with confidence

You have a 30-day right to return the goods at any store in the country.