More for less… every day!

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ABOUT THE COMPANY


We are a European chain of discount shops offering apparel for the entire family and household products at the lowest prices. We have been growing dynamically in Poland for more than a dozen years. We have become the most popular seller of children’s clothing and a leading supplier of decorative products. We owe our success to our people and their involvement.

Our mission


To provide our customers with the easiest access to all of the products they want and need every day, to clothe their families and to decorate and run their homes for the lowest prices.

Our vision


To become the largest, the best, the cheapest and the best known discount brand for clothing and housewares in Europe.

Our strategy


Our aim is to build our business in a sustainable way by focusing on our three major areas of development, namely our people, our processes and our products.

PEPCO in numbers


More than 15 million customers a month

More than 15 years of continuous growth

More than 16 000 employees in Europe

More than 1500 shops in Europe

More than 500 employees at our Poznan Head Office

More than 2,500 pallets of goods delivered daily to 11 different countries

OUR SOCIAL RESPONSIBILITY


In PEPCO, we are well aware of the impact exerted by our dynamically growing chain on both the natural and social environments. It is a huge responsibility and for this reason, we make great efforts every day to go beyond the basic, selling-related role of a retailer.
We are committed to improving the quality of life of our employees, our customers and our local communities, and we continuously strive to perfect the various aspects of our operations and introduce new practices with the welfare of the present and future generations in mind.

It is our belief that significant changes start with seemingly small actions, which, on a large scale, bring about impressive results. In PEPCO, we make strategic decisions which take into account the impact on the environment with regards to our use of natural resources, and the positive effects of recycling and energy efficiency.

All newly opened PEPCO stores are fitted with LED lighting. In existing stores, older, less efficient lighting is continuously replaced with the newer, more environmentally friendly technolog

We offer a collection facility for used batteries in all of our stores. Next to the tills, we have placed containers where customers can deposit them.


We segregate waste throughout the chain.

All shopping bags sold in PEPCO are ecoLoop bags made from recycled plastic waste. In this way, we contribute to reducing CO2 emissions by as much as 40% in comparison with traditional plastic shopping bags..

Our fleet cars all conform to the most restrictive European emissions standard, Euro 6, effective since 2014.

In PEPCO, our social priorities revolve around children and improving the quality of their free time, their development and their education and providing them with equal life opportunities. We cooperate with public charity organizations, develop our own original assistance programmes and get involved as volunteers. In each of our countries of operation, we launch various initiatives targeted at children.

THE HISTORY


2019

Bulgaria join to PEPCO family.

2018

Latvian and Estonian customers enjoy PEPCO stores.

2017

Croatian, Slovenian and Lithuanian customers enjoy PEPCO stores.

2016

We managed to double the number of shops in less than two years and opened the 1,000th PEPCO outlet.

2015

PEPCO has shops in Romania and Hungary.

2014

Celebrating the 500th PEPCO shop.

2013

Customers from outside Poland can now buy from PEPCO: opening shops in the Czech Republic and Slovakia.

2007

Opening the hundredth PEPCO shop.

2004

The first 14 PEPCO shops are established, located in large cities like Poznań, Bydgoszcz and Gdansk.

1999

The beginning of laying the foundations for the chain business.

Our Employees


The European PEPCO chain employs more than 16,000 people, among them more than 500 in the Poznań head office and more than 500 employees of the distribution. We still have employees who back in 1999 worked as first on developing our company. Despite the large scale of operations, this is one of the reasons why we have managed to maintain an open family-like atmosphere. 

Awards and accolades


Pepco is among the companies most recognised by the customers and market experts as proved by millions of our shoppers as well as industry awards and accolades bestowed for the quality, popularity, trust and trustworthiness. We are proud of all the praises which stimulate us to grow for the benefit of our customers and employees.

Quality Service Star 2019

Every year, in an ongoing survey as part of the Polish National Customer Service Programme, millions of opinions from consumers are recorded regarding their satisfaction levels in relation to thousands of companies. Once again, Pepco was rated as being trustworthy and customer-friendly.

Superbrand 2019

An accolade for the fastest developing and most recognizable brands in the Polish market. The PEPCO brand has been awarded again. It has received the SUPERBRAND distinction for Quality, Trust and Renown.

Forbes' Diamonds 2018

Forbes' Diamonds are given to the most dynamically growing companies in Poland which have the highest financial credibility and reliability ratings based on data collected by the international business services company Bisnode Polska in consultation with editorial board of the Forbes Magazine. Once again, Pepco was awarded this highly-valued title.

Quality Star Award 2018

Every year, in an ongoing survey as part of the Polish National Customer Service Programme, millions of opinions from consumers are recorded regarding their satisfaction levels in relation to thousands of companies. Once again, Pepco was rated as being trustworthy and customer-friendly.