Money Back Guarantee
With our PEPCO Money Back Guarantee, you can shop with us safe in the knowledge that should you be dissatisfied with your purchase for any reason you can return it to the shop and receive a refund of a full price as printed on the receipt.
In order to do this, all that we require is that you return the item to the shop intact with its packaging and tag in an ‘as new’ saleable condition together with your receipt within 30* days of purchasing it. When you do so, we will transfer the money refund the same way that was used to make the payment (cash refund, card refund).
*Please note that, for reasons of hygiene, some personal use item specified below as ‘non-returnable’ cannot be exchanged or returned for a refund.
- sports brassieres,
- thongs in single packs,
- underwear sets: T-shirt + shorts/knickers,
- boxer shorts in single packs ,
- underwear sets: T-shirt + briefs / boxer shorts,
- eye shadows,
- lipsticks and lip glosses,
- nail polish,
- nail varnishes.
All our shops offer a Cash Back Guarantee: within 30 days the customers can return a product, intact and in the “as new” condition together with evidence of purchase – a receipt and an intact price tag. More information about the Cash Back Guarantee is here.
Yes, you can return the goods in any PEPCO shop. You can read more here.
Unfortunately, you cannot do that. A receipt is necessary to deregister it as a sold product and reintroduce it to the stock.
Unfortunately, you cannot do that. We require that you return the item to the shop intact with its packaging and tag in an ‘as new’ saleable condition.
Some personal-use goods cannot be returned. The full list is available here.
Why is it worth buying in Pepco?
We are close to you
Over 2700 stores across Europe. We are always close to you - please enter your number of stores or use other argument if you don't have a big number.
Always low prices
At Pepco you will find everything you need at low prices.
At Pepco you will find a wide selection of products for yourself, for the family and for the home.
Buy with confidence
You have a 30-day right to return the goods at any store in the country.